Privacy policy

Last updated: 10 November 2026

This policy explains how SHYN Technologies handles personal data in ServeBooks.

Who is responsible

• Your organisation decides which business records it keeps in ServeBooks (for example customers, vendors, staff and their contact details). Your organisation is responsible for those records; we process them only to provide the service.
• For the accounts of the people who sign in, SHYN Technologies is responsible.

What we collect

• Account details: name, work email and role.
• Sign-in records: when you signed in, the device used and the network address.
• Business records your organisation enters.

We do not sell personal data or use it for advertising.

Why we use it

To provide and secure the service, to bill for it, and to meet our legal obligations.

Sharing

Only with service providers that help us run ServeBooks, and with authorities when the law requires it.

How long we keep it

For as long as it is needed to provide the service, and as long as the law requires.

Your rights

You can ask to see, correct or erase your personal data, or withdraw a consent you gave. If your data is part of an organisation's records, please contact that organisation first.

Cookies

See the Cookie policy.

Contact

For privacy questions, requests or complaints, please use our contact page.

Changes

We may update this policy. The date above shows the latest version.